Delete your Rootle account

Last updated: September 28, 2026

This page explains how to delete your account in Rootle, the calorie and nutrition tracking app made by The Burrow Co, and what happens to your data when you do. You can delete your account from inside the app, or by email if you no longer have the app installed. To keep your account and delete only some of your data, see Delete some of your Rootle data.

Delete it in the app

1. Open Rootle and sign in.
2. Go to Settings → Account → Delete account.
3. Type DELETE to confirm, then tap the delete button.

Deletion happens straight away, and you'll be signed out. If you signed in with Apple, you'll be asked to confirm with Apple once more so we can also revoke Rootle's access to your Apple ID.

Delete it without the app

Email support@theburrow.co from the email address you use to sign in to Rootle, with the subject "Delete my Rootle account". If you signed in with Apple and chose Hide My Email, send it from the Apple ID email that relay forwards to, or tell us the relay address. We match the request to your account's email address, and we may ask you to confirm from that address before we delete anything. We'll confirm when the deletion is done, within 45 days of your request at the latest.

What gets deleted

Everything stored under your account, permanently and all at once:

• Your sign-in record (email address, name, and sign-in method).
• Your profile, goals, and body stats.
• Every food entry, weight, body measurement, and saved food.
• Your insights and daily usage counters.

This can't be undone. If you want a copy first, use Settings → Export my data in the app before you delete.

What isn't deleted

• Your subscription. Deleting your account does not cancel Rootle Premium. Cancel it separately in your Apple ID or Google Play subscription settings, or you'll keep being charged.
• Billing records. RevenueCat, which processes subscriptions for us, keeps its own record of purchases, as payment processors are generally required to.
• Analytics and crash reports. These are no longer tied to your identity once your account is gone, and expire on Firebase's own schedule: up to 14 months for analytics events and 90 days for crash reports.
• Health app data. Anything Rootle wrote to Apple Health or Health Connect lives on your device, under your control there. Remove it in the Health app or Health Connect if you want it gone.

For the full picture, see the Privacy Policy.